Frequently Asked Questions

Employee monitoring software is a tool used by companies to track and assess employee activities at the workplace. It can track the basic daily metrics like computer usage, websites visited, application usage, time spent on tasks, emails, and sometimes even keystrokes or screen recordings.

The purposes to use employee PC monitoring are to boost productivity, ensure data security, and verify compliance with company policies.

Remote employee monitoring refers to the practice of tracking the work activities of employees working from the outside traditional office, typically from home or other remote locations. It collects the same metrics as in-office employee monitoring software.

Monitoring can be appropriate if it's leveraged to improve productivity, protect sensitive data, or maintain accountability, especially when employees use company devices or get access to confidential information. However, it becomes inappropriate if it's excessive, invasive, or done without employees' consent.

The key is transparency, balance, and respect: employers should clearly communicate what is being monitored and why, and ensure that monitoring doesn’t violate privacy or create a culture of distrust.

The law doesn’t allow employers to monitor an employee's computer without informing them. Legal consent is required to carry out tracking practices within the workplace. Note: Only company-owned devices can be monitored to collect metrics and generate reports.

Employee monitoring systems are legal if managers follow the requirements of the accepted acts. Laws typically require that employees are informed about the monitoring, especially when personal data is involved. In many regions, such as the EU under GDPR or certain U.S. states, consent or clear notification is mandatory.

The legality is also dependent on the tracking scope, how the recorded data is utilized, and whether the practice matches privacy concerns. As long as companies are transparent, use monitoring for legitimate business purposes, and avoid invasive practices, such systems can be legally implemented.

It is ethical to monitor employees at work when they are notified about the scope of the tracking, as well as who will use the reported data and how it will be used.

It is an already confirmed fact that employee monitoring boosts productivity by reducing the wasted time on non-work-related activities. When employees are aware that their working activities are being tracked, they tend to stay more focused and motivated.

Moreover, tracking tools can help streamline the workflow that allows managers to provide better support, redistribute tasks, or arrange extra training sessions. However, it's important that monitoring is utilized to encourage improvement, not to micromanage, as excessive surveillance can lead to stress and reduced morale.

The ideal features depend on your business niche. For example, if your business belongs to legal firms, you’d better opt for detailed document activity tracking, client time logging, and secure email monitoring.

If we speak about customer support, focus on call and chat monitoring, ticket response times, and agent productivity metrics. If your company relates to software development, look for code activity tracking, project-based time logs, and integrations with tools like Git or Jira.

Yes, employers can use video monitoring systems, but it must be done legally and ethically. In most countries, video surveillance is allowed in workplaces for security, safety, or productivity reasons as long as employees are informed.

However, there are limits. Employers generally cannot use video monitoring in private areas (like rest or break rooms), and some countries or states require written consent.

Social media can be monitored only if it relates to work tasks. If it is used for personal purposes during work hours, some data may still appear in generated activity reports.

Generally allowed types of employee monitoring include:

• Computer and Internet usage: Tracking visited websites, used apps, and time spent on tasks
• Email and communication monitoring: Reviewing work emails or chats for compliance and productivity
• Video surveillance: Allowed in public workspaces for safety and security, but not in private areas
• Phone call monitoring: Permitted in customer service spheres, often with consent and notification
• Location tracking: Used for field or delivery staff, typically through GPS on company devices
• Screen recording: Legal in some regions but must be clearly disclosed and justified

The only legal way to use the collected data is to analyze the KPI of every single employee. No distribution or trade of the recorded data is allowed.

The detection process depends on the type of monitoring software being used. Some programs can be detected in the Task Manager. However, if employees are aware of the monitoring, they are unlikely to attempt to access the software.

Only an employer has the right to block or disable employee tracking software, especially when it is installed on company-owned devices. These tools are typically protected by administrative permissions and are part of workplace policy.

It is up to a business leader to choose the right employee monitoring software. The desired features play a crucial role in choosing the right software. Spyrix software is a versatile tool with a rich set of features that allow managers to streamline the workflow and boost staff productivity.

A keylogger is a monitoring tool that records keystrokes and other input events on a computer or mobile device. It captures typed characters and related metadata, storing logs or sending them to an authorized recipient. Legal use includes sanctioned employee monitoring, parental control, diagnostics, or research - always only with informed consent and in compliance with applicable laws and organisational policies.

There are two main types of keyloggers: software and hardware. Software keyloggers operate within a computer's system or applications to record input activity, while hardware keyloggers are physical devices that capture keystrokes directly from input connections or embedded components. Both types serve legitimate purposes such as employee activity auditing, parental monitoring, or system diagnostics when used with proper authorization and in accordance with legal and ethical standards. Read more

A keylogger can record information such as keystrokes, application usage, active window titles, clipboard content, and sometimes timestamps or user activity details. Some advanced versions may also capture screenshots or track web navigation to provide context for recorded input. All data collection must be conducted with informed consent and in compliance with privacy laws and organizational policies.

Using a keylogger is legal only when done with proper authorization and consent. It can be lawfully used for purposes like employee monitoring, parental supervision, or research if it complies with privacy and data protection laws such as the GDPR (EU), CCPA (California, USA), and other regional regulations. Unauthorized use to monitor individuals without consent is illegal in most jurisdictions.

Yes, you are generally allowed to use a keylogger on your own computer or phone, provided it is for personal use and does not violate anyone's privacy.

Yes, an employer can legally use a keylogger on company-owned devices if it is done for legitimate business purposes, such as productivity monitoring or security, and in compliance with privacy and labor laws. Employees must be informed about the monitoring, and consent or a clear policy must be in place to ensure transparency and legality.

Yes, parents are generally allowed to use a keylogger to monitor their minor children's devices for safety, guidance, or supervision purposes. However, they should use such tools responsibly, respect the child's privacy as they grow older, and ensure the monitoring complies with local privacy and data protection laws.

Get informed consent from everyone who uses the device or is being monitored (written where possible). Use keylogging only for a clear, legitimate purpose (e.g., authorised supervision, security, diagnostics). Apply the least-invasive scope — collect only the data you need and nothing more. Tell people what's collected, why, and how long you'll keep it (transparent policy or notice). Secure the data with strong access controls and encryption; limit access to authorised personnel. Keep a retention schedule and securely delete data when it's no longer needed. Follow applicable laws and regulations in your jurisdiction (data protection, employment, wire-tap/privacy statutes).

Access to the information recorded by a keylogger should be strictly limited to authorized individuals, such as the device owner, system administrator, or designated personnel responsible for monitoring. Data must be protected with secure access controls and encryption to prevent unauthorized viewing or misuse. Sharing or accessing keylogger data without proper authorization or consent is illegal and violates privacy laws.

A personal monitoring system is a tool or device used to track an individual’s activities, behavior, or health metrics, often for productivity, safety, or well-being.

The purposes to use employee PC monitoring are to boost productivity, ensure data security, and verify compliance with company policies.

A personal monitoring system is a tool or device used to track an individual’s activities, behavior, or health metrics, often for productivity, safety, or well-being.

Yes, Spyrix Personal Monitor operates in a hidden mode, but can be detected through Task Manager.

Spyrix Personal Monitor can be detected, but not easily.

Yes, Spyrix Personal Monitor is compatible with Windows 11.

No, it doesn’t. Unfortunately, Spyrix Personal Monitor doesn’t operate on Chromebook.

Parental control is a practice that allows parents to control any kids’ activities on a phone. It includes setting screen time limits, blocking inappropriate websites or apps, monitoring messages and social media use, and tracking real-time location.

The goal is to protect children from online risks, encourage healthy digital habits, and ensure age-appropriate content consumption. The main goal of parental control is to help children develop healthy online habits, be occupied outside the online life, and grow up in an eco-friendly environment.

Parental control software is a tool designed to track kids’ gadgets. This software is often used to protect children from inappropriate content, cyberbullying, online predators, and excessive screen time, while also teaching responsible gadget use.

Spyrix Parental Control can monitor Android devices.

The primary purpose of parental control software is to protect, not abuse and infringe into their right for privacy. It is the way to build trust, not misunderstanding.

Of course, no parental control software is 100% effective, but it definitely allows parents to gain deeper insights into their children’s online activities.

Before purchasing any parental control software, it is recommended to compare several options. The final choice depends on which activities you want to monitor. Additionally, the number of devices to be tracked plays a significant role in determining which software best meets your needs to protect your children online.

No monitoring provides 100% accuracy. Spyrix Parental Control software does its best to achieve maximum accuracy in recording data about what your child is doing online and how much he spends gaming.

Yes, parental control software can see a photo gallery.

Spyrix Parental Control can track the following social media and messengers: Instagram, WhatsApp, Telegram, Snapchat, Facebook and its messenger, Discord.

Yes, Spyrix has the feature to limit excessive screen time.

Yes, you need an account to start using any of the Spyrix software.

First, check that you're using the correct email and password. Second, try reloading or restarting the program. If the issue persists, look for a “Forgot Password” option to reset your credentials, or contact customer support for assistance. Make sure your internet connection is stable as well.

You can use the software on Windows, macOS, and Android devices.

Spyrix collects the following data:

• Screenshots
• Call logs
• Text logs
• Social media interactions
• Screen time
• Used apps