Contact the Director
Complaint intake form for Spyrix Software customers. If you provide an email address, you will receive a written reply within two business days.
Your complaint
Only the message is required. Add your email address if you would like a reply.
Useful to know
What to include
Dates, the order or licence number, what you were told and by whom, and what you want done about it. A screenshot or a copy of the receipt saves a round of questions.
Response time
If you provide an email address, you will receive a written reply within two business days.
Not a complaint?
Installation help, how-to questions and anything support has not seen yet are answered in hours by the Support centre. A complaint about a question you have not asked yet is slower.
By email[email protected] — the same inbox this form goes to.
By phone1 (561) 528 3779 during US business hours.