Last Updated: 2025-05-28

Privacy Policy

At Spyrix ("Spyrix," "we," "us," or "our"), your privacy plays a crucial role for us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, including those offered through www.spyrix.com, as well as our mobile, desktop, and browser applications. This policy applies to all services where it’s linked.

You’ll also find information about your privacy rights and how to exercise them. To fully understand how we leverage your data and the terms under which we provide our services, please take a moment to read both this Privacy Policy and our Terms of Use . These documents work together to guide and govern your experience with Spyrix.

We also encourage you to review our Return and Refund Policy , which spots the conditions under which you may count on a refund for any previously purchased product. Understanding this policy is important if you’re considering purchasing any of our software or services. It provides clear guidance on eligibility, timeframes, and the process for requesting a refund, helping ensure a transparent and fair experience for all our customers.

Contact Information

If you have any questions, feedback, requests, or concerns about this privacy policy or the way we handle your personal information or if you’d like to opt out of receiving future communications or exercise any of your privacy rights, please reach out to us at:

4310 W. 190th St.
Suite # 84506
Torrance California 90504
USA
+1 561 528 3779
support@spyrix.com

Personal Data We Collect

Personal data means information that relates to you as an individually identifiable person, such as your name, e-mail address, and mobile number.

Information You Give Us

We collect personal data that you voluntarily share with us through the Site. For example, we collect information from you when you create an account or fill out a request form on the Site. The personal data we collect from you may include:

• Contact information, including name, email address, and telephone number
• Messages you send to Spyrix, for example, a product inquiry
• Product key, serial number, or order number, for example, in a request for technical support

You may also submit (a) order information, including name, company name, product information, and delivery address; and (b) payment information, including billing address, credit card number, expiration date, and CVV into the Site. This information is transmitted via Secure Sockets Layer (SSL) encryption to a third-party order and payment processor under contract with Spyrix. This order and payment information is not stored on Spyrix’s servers.

Information We Collect Automatically

We collect information through technology to enhance our ability to serve you. When you access and use the Site, Spyrix and, in some cases, our third-party service providers collect information about how you interact with the Site. We describe below methods we use to collect information through technology.

IP Address

When you visit the Site, we collect your device identifier, browser information, and Internet Protocol (IP) address. An IP address is often associated with the portal you used to enter the Internet, like your Internet service provider (ISP), company, association, or university. While an IP address may reveal your ISP or geographic area, we cannot determine your identity solely based upon your IP address. We do not link your personal data to device identifier information, browser information, and IP addresses. Where, according to local law, IP addresses and the like are considered personal data, then we treat them as such.

Do We Use Cookies?

Yes. Cookies are small pieces of data that the Site or our service provider transfers through your Web browser that enables the Site’s or service provider’s systems to recognize your browser and capture and remember certain information. We use cookies to help us understand how users use the Site. For example, cookies gather information about how long you spend on a web page so that we can understand what web pages are of most interest to users. Our cookies do not collect your personal data, except to the extent that IP addresses might be considered personal data.

If you prefer, you can choose to have your browser warn you each time a cookie is being sent, or you can choose to turn off cookies by adjusting your browser settings. If you turn off your cookies, some of the features on the Site may not function properly.

Google Analytics

We use cookies provided by Google Analytics, a third-party service provider, to assist us in better understanding our Site visitors. These cookies collect data tied to a user’s IP address, such as the length of time a user spends on a page, the pages a user visits, and the websites a user visits before and after visiting the Site.

Based on this information, Google Analytics compiles aggregate data about Site traffic and Site interactions, which we use to offer better Site experiences and tools in the future. Google Analytics does not collect any personal data (other than IP Address which may be considered personal data in some countries). You can obtain more information about Google Analytics here.

Your ‘Do Not Track’ Browser Setting

We support the Do Not Track (DNT) browser setting. DNT is a preference you can set in your browser’s settings to let the websites you visit know that you do not want the websites collecting your personal data.

Information Third Parties Provide About You

We supplement the information we collect about you through the Site with records received from third parties in order to enhance our ability to serve you, to tailor our content to you, and to offer you information that we believe may be of interest to you. For example, the service provider that processes orders submitted through the Site shares your order information, but not payment information, with us.

Information You Provide To A Third Party

The Site includes links from the Site to, and plug-ins (such as Twitter buttons) from, sites or applications operated by third parties (“Third-Party Sites”). Spyrix does not control any Third-Party Sites and is not responsible for any information they may collect. The information collection practices of a Third-Party Site are governed by its privacy policy. It is your choice to enter any Third-Party Site. We recommend that you read its privacy policy if you choose to do so.

Children’s Online Privacy Protection Act Compliance

We take the privacy of children seriously and are committed to complying with the Children’s Online Privacy Protection Act (COPPA), a U.S. federal law designed to protect the online privacy of children under the age of 13.

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 without verifiable parental consent. If you are a parent or legal guardian and believe that your child under the age of 13 has provided us with personal information without your consent, please contact us immediately using the information provided in our Contact section. We will promptly review the situation and take appropriate steps to delete such information from our systems.

By using our Services, you acknowledge that you are at least 13 years of age, or that you have obtained the necessary parental consent if you are under the age of 13.

Purposes for Which We Use the Personal Data We Collect

We use the information we collect to serve you and improve your experience on the Site. These purposes include:

General Purpose	Description
Customer Support and Communication	Responding to information requests, product quote inquiries, and general feedback or questions.
Product Engagement and Trial Access	Providing free trials and promoting Spyrix products through marketing outreach.
User Registration and Promotions	Enrolling users in promotions, events, and special offers.
Technical Support and Problem Resolution	Assisting users with technical issues, concerns, or troubleshooting needs.
Product and Service Improvement	Enhancing offerings based on user feedback, conducting market research, and improving the online experience.
Security and Fraud Prevention	Ensuring network and data security, preventing fraud, and reporting suspected criminal activity.
Legal Compliance and Safety	Adhering to laws, regulations, and protecting the rights, safety, and property of Spyrix, users, and third parties.
Recruitment and Talent Management	Processing and responding to job applications and managing hiring procedures.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including providing our services, maintaining business relationships, complying with legal obligations, resolving disputes, and enforcing agreements.

As a general rule, we retain your personal data for the duration of our customer relationship. If no ongoing relationship exists, we retain your personal data for up to 12 months after our last interaction with you , unless a longer retention period is required or permitted by law. This allows us to respond to any follow-up inquiries, provide continuity in service, and ensure compliance with applicable legal and regulatory requirements.

For job applicants, we retain application materials for a period of 3 months following submission , unless otherwise agreed or if the candidate is selected for further consideration. After this period, all personal data related to unsuccessful applications is securely deleted from our systems.

We periodically review our data retention practices to ensure that personal information is not kept longer than necessary. When data is no longer needed, it is securely deleted or anonymized in accordance with our internal procedures.

How We Share the Personal Data We Collect

We do not sell or rent your personal data to third parties. We will share your personal data with third-party service providers under contract with Spyrix to help us provide services to you. The following are some examples of the types of third-party service providers with which we share your personal data and our purpose for doing so:

• Data analytics: We retain third-party service providers to help us perform data analytics regarding your interactions with the Site. For example, Google Analytics may track what pages users visit on the Site and how long they stay there to determine how users use the Site.
• Legal advice: We may disclose your personal data to an attorney in the process of obtaining legal advice.
• Third-party processors: Through the Site, you transmit your order and payment information to a third-party order and payment processor.
• Advertising platforms: We may disclose the fact that you visited the Site to advertising networks so that they can show you Spyrix advertisements on other websites and platforms. These services can help us tailor advertising that we think may be of interest to you based on your use of the Site and to otherwise collect and use data about your use of the Site.
• Channel partners: We may disclose your personal data related to your requests for information, trials, and Spyrix products and services to our channel partners so that they can respond to your requests and offer local purchasing options and services.
• Required disclosures: We may be required to share personal data in a court proceeding, in response to a court order, subpoena, civil discovery request, other legal process, or as otherwise required by law.

How We Protect the Personal Data We Collect

The security and confidentiality of your personal data is important to us. We have technical, administrative, and physical security measures in place to protect your personal data from unauthorized access or disclosure and improper use.

For example, we use Transport Layer Security (TLS) encryption to protect the data collection forms on our Site. In addition, we restrict access to your personal data. Only employees who need the personal data to perform a specific job (for example, a customer service representative) are granted access to personal data. Employees with access to personal data are kept up-to-date on our security and privacy practices.

It is important for you to protect against unauthorized access to your password and to your computer. Be sure to close your browser after you have completed your visit to the Site.

Please note that despite our reasonable efforts, no security measure is ever perfect or impenetrable, so we cannot guarantee the security of your personal data.

Safety and Legal Requests

We may be required to disclose user information in response to lawful requests, such as subpoenas, court orders, or other legal processes, or to comply with applicable laws. We typically only share information when we believe, in good faith, that a request from law enforcement or a private party meets the necessary legal requirements.

We may disclose your information when we believe it is necessary to comply with the law, safeguard our rights or property, prevent fraud or other unlawful activities conducted through our Services or under our name, or to protect the safety of individuals. This could involve sharing information with third parties such as government agencies, legal representatives, or other organizations.

Please note that nothing in this policy is meant to prevent you from raising any legal objections or defenses you may have regarding a third party’s attempt to obtain your information.

We may disclose account and other personal data when we believe disclosure is necessary or appropriate to:

• Comply with federal, state or local laws and regulations
• Cooperate with law enforcement and government agencies in cases that we reasonably and in good faith believe may violate any federal, state or local law
• Respond to a civil, criminal or regulatory inquiry, legal processes such as a search warrant, subpoena, summons, or court order
• Protect our interests or property
• Prevent fraud or other illegal activity perpetrated through the Services or using our name
• Protect the safety of any person
• As otherwise required by law or permitted by law
• This includes exchanging personal data with other companies and organizations for fraud protection and credit risk reduction.
• Law enforcement requests for user information may be submitted by email at legal@spyrix.com.

Your Privacy Rights

At Spyrix, we are committed to protecting your personal information and respecting your privacy. Depending on your location, you may have certain rights regarding the personal data we collect from you. These rights help you understand, control, and manage how your information is used.

US Residents

At Spyrix, we respect your right to control your personal information. If you are a resident of the United States, you may have specific rights under applicable state or federal privacy laws, such as the California Consumer Privacy Act (CCPA) , Virginia Consumer Data Protection Act (VCDPA) , Colorado Privacy Act (CPA) , or other similar laws in your state.

Depending on your jurisdiction, your rights may include the ability to:

• Know what personal data we collect, use, disclose, or sell;
• Access your personal data that we’ve collected;
• Request deletion of your personal data under certain conditions;
• Opt out of the sale or sharing of your personal information;
• Correct inaccurate personal data we maintain about you;
• Limit use and disclosure of sensitive personal data in some cases.

We are committed to helping you exercise these rights and ensuring transparency in how we process your information. Please note that we may need to verify your identity before processing any requests to protect your information and ensure security.

Non-US Residents

If you are located in the European Economic Area (EEA), Switzerland, or other jurisdictions that follow GDPR standards, your personal data is protected under the General Data Protection Regulation (GDPR), which gives you specific rights regarding how your information is collected, processed, and stored.

Under the GDPR, you may have the following rights:

• Right of access (Article 15) : You can request confirmation as to whether we process your personal data and, if so, obtain a copy of that data.
• Right to rectification (Article 16) : You have the right to correct any inaccurate or incomplete personal data we hold about you.
• Right to erasure (“Right to be Forgotten”) (Article 17) : In certain circumstances, you can request the deletion of your personal data.
• Right to restrict processing (Article 18) : You may ask us to limit the way we use your data, under certain conditions.
• Right to object (Article 21) : You can object to our processing of your data based on legitimate interests, including direct marketing.
• Right to data portability (Article 20) : You may receive your personal data in a structured, commonly used, and machine-readable format and have the right to transmit it to another controller.
• Right to withdraw consent : If we rely on your consent to process your data, you can withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section. We will respond to your request in accordance with applicable data protection laws.

Individual Rights

EEA Individuals have the right to access their personal data collected by the Site and to request that Spyrix update, correct, or delete their personal data as provided by applicable law. EEA Individuals also have the right to object to, or restrict, Spyrix’s processing of their personal data.

In addition, EEA Individuals have the right to data portability concerning their personal data. Subject to certain limitations, the right to data portability allows EEA Individuals to obtain from Spyrix, or to ask Spyrix to send to a third party, a digital copy of the personal data that they provided to the Site. EEA Individuals’ right to access their personal data includes their right to receive a copy of all, or a portion, of their personal data in Spyrix’s possession as long as Spyrix providing the personal data would not adversely affect the rights and freedoms of others.

EEA Individuals can exercise these rights by contacting privacy@spyrix.com. Spyrix will respond to such requests in accordance with applicable data protection law. If EEA Individuals believe that their personal data has been processed in violation of applicable data protection law, they have the right to lodge a complaint with the relevant data protection authority in the country where they reside, where they work, or where the alleged violation occurred.

EEA Individuals may use the contact information above, at any time, to withdraw their consent for the processing of their personal data where Spyrix requires their consent as a legal basis for processing their personal data. Any withdrawal will apply only prospectively, and Spyrix will continue to retain the personal data that EEA Individuals provided before they withdrew their consent for as long as allowed or required by applicable law.

In addition, you may cancel or modify the email communications you have chosen to receive from Spyrix by following the instructions contained in emails from us. Alternatively, you may email Spyrix at privacy@spyrix.com with your request, stating ’Unsubscribe‘ in the header and what email addresses you wish not to receive Spyrix emails. Within a reasonable period, we shall ensure that such email addresses are unsubscribed.

Updates

If we change this Privacy Policy, we will post those changes on this page and update the Privacy Policy modification date above. If we materially change this Privacy Policy in a way that affects how we use or disclose your personal data, we will provide a prominent notice of such changes and the effective date of the changes before making them.